Support is the top priority for us here at shopVOX.

With a complete set of tools like shopVOX, it’s only a matter of when (not if) you need a little bit of help.

We’ve got you covered – your options are listed below.

Walk Me

Walk Me Through is our interactive guidance tool. It will teach you show to everything right on your screen inside your shopVOX Pro account.

Pro Tip: In our documentation – there will be buttons that will directly open Walk Throughs inside your account. It is recommended that you login to your account while accessing this guide.


Our documentation is where all the information on using and setting shopVOX exists.

There are how-to tutorials, frequently asked questions, videos and articles.

(Not So) Pro Tip: You're currently on the documentation site.

24hr Chat Support

Our live support team is available 24hrs a day on Monday through Friday.

Chat support is OFFLINE from Friday at 5pm PST / 8pm EST through Sunday at 5pm PST / 8pm EST.

Just click the chat support button and fire away. Our team is always here to help.

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