White Label setup instructions
Instructions on what needs to be done on Your website for the White Label cPortal to function properly.
For those of you that have Online Ordering and have setup Customer Portals (cPortals) on your website.. You might be interested in the White Label Upgrade.
The difference between the regular cPortal and a White Label cPortal, is it has YOUR branding. For details on how this looks, take a look at this article.
If you have an IT person or Webmaster that works on your website, please share this article with them.
Instructions on how to set this up
Here are a few steps on how to get this working. You need to have access to the back-end of your website and then add some details that will allow the shopVOX cProtal to be hosted on your website...and Voila! Have Your branding!
So you have decided to have your cPortals white labeled.... branded with YOUR brand!
Contacting us is the very first step. Our engineers will do some configurations on the server. This information will then be given to you.
Go to your hosting provider (Godaddy, etc.) and go to the area where you manage the DNS settings for your hostname.
The following screenshots will be using a Godaddy account.
Under the Records section, choose the option to create a new record:
Select CNAME as the Type
For Host - enter any name you like, it could be shop or portal. You can include a period (.) but not as the first or last character. Consecutive periods (...) are not allowed. The host cannot exceed 25 characters or be the @ symbol
For Points to - direct your subdomain to
Notify us at email@example.com with a screen shot, when this is done and then we will send one more entry to make. We will send you the last step to setup, since this is specific to your shopVOX account.
When you create a cPortal, your customer will now have a cPortal that will have your web address.