Transferring data from my old system to shopVOX

Yes, we offer support with database migrations. After all, who wants to recreate all of those customers and names right? We are able to use database files from CasPER, ActivityPOS and Cyrious.  We are also able to include the transaction History as simple text files for future reference.  For other customer management systems, we will have to review the data file. Please be aware that this is an optional process that is not free. 

The current fees for this are: 

  • Customers only - $250
  • Legacy transactions - $500
  • Customers and Legacy will be a total of $750

This is assuming we are able to do so based on the data we are working with. If it a new database format we have never mapped before there will be a 30 day delay and an additional $500 fee.

What can be transferred - 

  • Customers - addresses, contacts, contact information and taxes.
  • Invoice history - a read only record of invoice transactions from the customer's history and their details
  • Products - Items you may already have set up with pricing. 

Please send us your database by sharing it with support@shopvox.com via  Dropbox.

Here are the steps and considerations in order to do so:

  1. Send us the POS file you want to migrate your customers and legacy data from. 
  2. It will take us 3-5 business days to migrate the data and load into your shopVOX account once you've sent us the file.
  3. Once you've sent it to us, you should not be using your old system for new transactions. Enter all new transactions into shopVOX. 
  4. If you haven't already, please schedule a training session with one of our staff. 
  5. If you do not want to add your existing orders and Work in Process (WIP) into shopVOX, you will run both systems until your old WIP is completed.

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