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For shopVOX Pro users
Whether you are a company of a couple of people or several, implementing shopVOX does require some effort. This short article covers the 5 challenges most customers have faced in getting started with…
Updated 2 months ago by Aaron Aldrich
Learn how to upload contacts from your past system into your shopVOX account. Where are you exporting your customer list from? We’ve got a few articles to help export customers and contacts from your…
Updated 1 month ago by Haylee Benton
Why should I set up SMTP Settings? When you first get started with shopVOX - any emails you send to your clients are sent through our mail server. mailman@shopvox.com Now don't worry - they'll still…
Control your permission settings for your different team members in shopVOX User roles are how you set permissions and internal controls inside your shopVOX account. This gives your account added sec…
Updated 4 months ago by Haylee Benton
This article goes over the different settings available in account settings, and what they are. Account. Upload your logo. - Click on the "Change Logo" button to upload your customer logo. Update you…
Updated 1 month ago by Aaron Aldrich
Learn how our Roles settings work in shopVOX to prevent team members from accidentally messing with settings they shouldn't be. What are Roles? User roles are how you set permissions and internal con…
Updated 1 week ago by Bryant roles
Measurements for Logos should be 150(H) x 300(W). Also make sure it is 300 dpi and in jpg format.
Updated 6 months ago by Aaron Aldrich
A little known area of shopVOX is Forms in the Account Settings section. As you are using the system, you may find that you wish there was a Field on the New Customer entry page for their Facebook ac…
Updated 6 months ago by Michael Riley
shopVOX allows you to kind of customize what you want and what you don’t want to show on the PDF’s that go to your customer. Here in the PDF Settings is where you can make these customization. If the…
Updated 4 months ago by Arun Kanagala
Ever wish you could add awesome fine print to your quotes and orders - just like your cell phone company, credit card, and bank? It’s probably right up there on your bucket list (kidding here). We ha…
Updated 4 months ago by Lila Carsten
Customize Your POS( Point Of Sale ) Settings inside your shopVOX. Company Name>> POS Settings>> General All of your POS Settings are located right here all in one place. Here you can set things like…
In shopVOX, as you add users, you'll notice flags (checkboxes) on the set up form when you either add new or edit an existing user. Particularly you'll see a flag for "Sales Rep". It'll looks like th…
Updated 3 months ago by Aaron Aldrich
A Pro subscription includes 1 Full User in the Base Price Subscription of $99 per month. Each additional Full user is $29 ea per month for a Pro Subscription. Each Full user is $10 ea per month for a…
Updated 1 month ago by Lila Carsten
To change your password, follow these steps. Log out of shopVOX. Click "reset my password",. When this reset password box appears, fill out your email address and click "reset password". You will rec…
Updated 3 months ago by Lila Carsten
This article will explain how to add employees to shopVOX and customize their profiles so your whole shop can be connected. Here are the steps to follow to add your team to your shopVOX account. How…
There are essentially two different user types in shopVOX, Full and Schedule users. Here we will explain what the difference is between these users and the benefits of each user type. Also, we'll des…
Let's talk Users! We want to make sure it is easy for you to add your team members to your shopVOX account and get their profiles set up. Here's a list of some of the most common questions we hear re…
Here is a visual representation on how to use shopVOX from beginning to end and how it maps to your own shop's workflow. Get the pdf here. ShopVOX Flowchart Watch this video for an overview of shopVO…
Updated 4 months ago by Aaron Aldrich
Yes, we offer support with database migrations. After all, who wants to recreate all of those customers and names right? We are able to use database files from CasPER, ActivityPOS and Cyrious. We are…
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