What is our IP address for the mail server ?

Santosh Updated by Santosh

If you have not set up your SMTP settings, all communications will be sent from our mail server. Some of your customer's mail servers will drop these emails into junk or spam as potential threats. You can avoid this by setting up your SMTP settings in your profile.

If you would just like to continue to use our mail server, you will need to update your SPF records.

What’s an SPF record?

An SPF record is a Sender Policy Framework record. It’s used to indicate to mail exchanges which hosts are authorized to send mail for a domain.

By adding this IP address, you will be 'white listing' your email for your customer email servers....so your emails don't get blocked. Here is the IP address our mail server uses.  

Dedicated IP Address: 

What's Next?

How helpful was this doc?

Asset Images and using Image Notes

Custom PDF in shopVOX